Customer Success Resources

Gain free access to our top Customer Success resources and downloadable content for Customer Success professionals through ChurnZero’s Resource Library. Here you can find all the Customer Success resources you are looking for including on-demand webinars, case studies, eBooks, cheat sheets, guides and more.

Recent Content

Customer Success Maturity Model: Know Where You Stand

In the rapidly maturing field of Customer Success, if you don’t stop to take stock of the strategy, processes, people, and technology that guide you, it’s easy to lose sight of where you are, and more import...

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Type    Ebook

Getting Started with Alerts Guide

Alerts provide early indicators that could help you save an account, present opportunities to expand the Account, and in general, allow you to be proactive in contributing to your Customer’s Success. This gu...

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Type    Guide

Quantum Workspace

Quantum Workplace offers a full suite of employee engagement and performance solutions that help organizations drive employee, team, and business success. Their Employee Success Software helps leaders connec...

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Type    Case Study