Customers’ Success with ChurnZero

 We’re helping organizations understand how their customers use their product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience. See the impact we can make together.

Customer Testimonials

Don’t just take our word for it

Businesses of all shapes and sizes trust ChurnZero to more proactively manage and expand their customer accounts – which means doubling your number of customers, doesn’t also mean you have to double your Customer Success team. Learn how we can help you scale today.

+21%

retention in first year

100%

increase in Account-to-CSM Ratio

+5%

retention in nine months

50%

reduction in customer
onboarding time

+12%

retention in 18 months

13x

account growth with only 2x
CSM team growth

Best Relationship Award

From comments and reviews from actual users, ChurnZero has earned the highest relationship rating in G2’s Customer Success category.

Case Studies

Type

Subscribe to the newsletter

Sort by
Category

Subscribe to the newsletter

Sort by
Case Study

2x Increase in Customer Lifetime Value for Partnership Marketing Platform

Case Study

SaaS EdTech Company Sees 70% Increase in User Adoption

Case Study

Nylas Maintains 1% Churn With 3x Growth in Customer Base

Case Study

Shortened Time to First Value for Woven Customers Two Months Post-Implementation

Case Study

Mobile App Optimizes Customer Onboarding and Health Monitoring With Journeys and NPS

Case Study

Centralized Dashboards Drive Team Efficiencies and Customer Health

Case Study

Inflow Communications Reduces Onboarding Time by 50% While Increasing Customer Engagement by 4x

Case Study

Health Scores Enable Proactive Client Engagement & High-Touch Service

Case Study

CS Platform Helps Rapidly Growing Firm Gain Executive Visibility

Case Study

Dashboards and Automation Enhance Customer Visibility & Team Efficiency

Case Study

IntelAgree Increases Customer Motivation & Output During Implementation

Case Study

RFP360 Boosts Trial-to-Paid User Conversions and CS Team Productivity

Load more

Schedule a demo today and see how we can help your team fight churn.

We’re dedicated to helping subscription businesses fight customer churn. Better understand how customers use your product and how to best interact with them at every stage of the customer lifecycle. We’re customer-obsessed just like you.