Customers’ Success with ChurnZero
We’re helping organizations understand how their customers use their product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience. See the impact we can make together.
Customer Testimonials
Don’t just take our word for it
Businesses of all shapes and sizes trust ChurnZero to more proactively manage and expand their customer accounts – which means doubling your number of customers, doesn’t also mean you have to double your Customer Success team. Learn how we can help you scale today.
+21%
retention in first year
100%
increase in Account-to-CSM Ratio
+5%
retention in nine months
50%
reduction in customer
onboarding time
+12%
retention in 18 months
13x
account growth with only 2x
CSM team growth
Best Relationship Award
From comments and reviews from actual users, ChurnZero has earned the highest relationship rating in G2’s Customer Success category.
Case Studies
2x Increase in Customer Lifetime Value for Partnership Marketing Platform
SaaS EdTech Company Sees 70% Increase in User Adoption
Nylas Maintains 1% Churn With 3x Growth in Customer Base
Shortened Time to First Value for Woven Customers Two Months Post-Implementation
Mobile App Optimizes Customer Onboarding and Health Monitoring With Journeys and NPS
Centralized Dashboards Drive Team Efficiencies and Customer Health
Inflow Communications Reduces Onboarding Time by 50% While Increasing Customer Engagement by 4x
Health Scores Enable Proactive Client Engagement & High-Touch Service
CS Platform Helps Rapidly Growing Firm Gain Executive Visibility
Dashboards and Automation Enhance Customer Visibility & Team Efficiency
IntelAgree Increases Customer Motivation & Output During Implementation
RFP360 Boosts Trial-to-Paid User Conversions and CS Team Productivity
Schedule a demo today and see how we can help your team fight churn.
We’re dedicated to helping subscription businesses fight customer churn. Better understand how customers use your product and how to best interact with them at every stage of the customer lifecycle. We’re customer-obsessed just like you.