Fighting Churn

The blog from Customer Success provider ChurnZero with ideas and inspiration on retaining your customers.

The Customer Success Association

Customer SuccessCon Berkeley 2019 Takeaways

Top Five Customer SuccessCon Berkeley 2019 Takeaways Last week ChurnZero sponsored Customer SuccessCon 2019 in Berkley, CA. The Customer SuccessCon event series provides an intimate setting to learn, share best practices and speak freely

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Introducing BIG RYG

I am soooo excited to announce BIG RYG, ChurnZero’s inaugural industry and user conference built for current and future leaders in Customer Success. We will be hosting this one-day event in

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Serious About Customer Success - CRM is not enough

Serious About Customer Success? Your CRM is Not Enough!

Serious About Customer Success? Your CRM is Not Enough! Blog Author: Alexander Weihmann The SaaS model has rapidly changed the software marketplace by lowering the barriers of entry and exit for buyers. These changes have made it essential that B2B

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churn monster costume gif

The Fear of Churn

The Fear of Churn It’s the scariest time of the year – Q4! Will your CS team end the year smiling or sobbing? Here at

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