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Careers at ChurnZero  Join Us. We're Hiring.

What We're About​

Results

Process and procedure never impede our progress.
We keep our work and communication simple,
so we can fail fast and accomplish more.​

Community

Our strong sense of community is what sets us apart.
We prioritize meaningful connections, thoughtful
feedback, and authentic relationships. 

GRIT

Our team is small but nimble.
Our passion for Customer Success drives us to
persevere when obstacles hinder our success.

OWNERSHIP

We have a strong sense of autonomy, 
and empower ourselves and others
to take initiative and see things through.

BEING REAL

We value truth over fluff. 
The real over the imagined.
We always tell it like it is.

WIT

We find humor in the mundane,
and thrive on our team providing
comic relief to complement our focus.

Why Work With Us

BUILD

Join us from the beginning to help us build the #1 Customer Success Platform

Collaborate​

Team up with the top talent in the industry on projects that make a difference

Impact

Share your expertise to help us transform the Customer Success industry

Grow

With flexible career paths and a growing company, your career is limitless

Meet Our ChurnFighters

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Christine Manley

Sr. Product Manager

Why ChurnZero? ​
It’s been a great experience to work with such a talented and driven team guided by leadership that truly values employees and customers.

Favorite Churn Monster?​
Disengaged because he’s so relatable and the one we encounter most often which is why it’s vital we have tools and strategies to regularly engage with our customers.

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Peter Watt

Customer Solutions Team Lead

Why ChurnZero? ​
The fast-paced environment provides a challenge that I feel supported to take on by the incredible leadership team.

Favorite Churn Monster?​
Know It All because I encounter this customer most often. I like to combat this monster by providing industry expertise to guide them in the right direction.

Bora Lee

Bora Lee

CS Operations Team Lead

Why ChurnZero? ​
Our team is passionate, motivated, and dedicated to providing an exceptional product and thought leadership to our customers.

Favorite Churn Monster?​
Manic! We have many different priorities to balance and that’s when a bit of perspective can help to rein in all our ideas and make them a reality.

Alex Weihmann

Alex Weihmann

Outbound Marketing Manager

Why ChurnZero? ​
I love being apart of a growing company that has a measurable impact on the success of its customers. My colleagues are equally driven, and professional development opportunities are plenty.

Favorite Churn Monster?​
Disengaged Dave -check out this video to find out why.

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Spiros Theodore

Account Executive

Why ChurnZero? ​
ChurnZero has given me everything I need to be successful as a sales professional. Fantastic leadership, an incredible product, and a very positive culture.

Favorite Churn Monster?​
Acquired because it means your customer is a rockstar and my efforts might have led to their success.

Linda Godwin

Linda Godwin

Sr. QA Analyst

Why ChurnZero? ​
It is so refreshing to be part of a company that has created a culture of helpfulness, while still allowing space for learning and growing. I’m so glad I joined!

Favorite Churn Monster?​
Acquired because through no fault of their own they are in a scary, uncertain place and need a smiling helpful hand!

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George DeCherney

UI Architect

Why ChurnZero? ​
The culture at ChurnZero is a rare blend of space for creative freedom, no-nonsense attitudes about getting your hands dirty, and extremely intelligent peers ready to help however needed.​

Favorite Churn Monster?​
Know It All. Bowties are cool.

 

Morgan Carson

Morgan Carson

Implementation Specialist

Why ChurnZero? ​
When I learned of ChurnZero, I immediately saw the value it provided to organizations and I wanted to be a part of the team that provided this value. I also love the technical aspect of my role!

Favorite Churn Monster?​
Poor Unlucky does the best they can, but they can never quite get where they need to be.

Benefits Our Team Loves

Health and Wellness

Generous employer paid medical, dental, and vision with premium plan options

Remote Work​

We’re a remote first company with generous work from home options​

401(k) & Stock Options​

Profit from your contributions and plan for your financial future​

Paid Time Off​

Unplugging from work is essential so we offer 26 paid days inclusive of PTO and holidays​

Parental Leave​

Flexible paid leave for all new parents, including foster and adoption ​

Life & Disability Insurance

100% employer paid life and AD&D insurance, and short-term disability ​

Career Opportunities

Don’t Just Take Our Word For It​