Jun 9, 2021
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What do you do when the expectation to drive bigger customer outcomes has never been higher, but hiring freezes and layoffs mean you're left with a smaller team to achieve these tasks? It's a question that's testing the resilience of every CSM and CS leader, but the...
Congratulations - you’re adopting a digital customer success strategy! Those are some big shifts - whether it’s updating your books, implementing a new management system, or revamping the tools, resources, and customer journeys you already have. So, now what? Make...
Just as customer success is always evolving, so is ChurnZero's customer success software. Catch up on what's new from Q1 2024, and see how it makes a difference, in our quarterly roundup of ChurnZero product release notes. Feature Update : Chart and table enhancements...
