Customer Success

Customer Success

ChurnZero helps SaaS companies fight customer churn. Our real-time customer success platform helps business understand their customer’s product usage, assesses their health, and gives business the means to manage the customer experience.

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Top Rated Customer Success Platform


On G2, ChurnZero is Highest Rated and the #1 Momentum Leader

"Life changing - you'll never look back!"

Elsie C.

"Excellent tool & brilliant service"

Louise C.

"Best investment ever made!!!"

Pete P.

On Capterra, ChurnZero is the Highest Rated Customer Success Platform

"A Must-Have for Customer Success"

Ghizlaine M.

"A CSM Dream Come True!"

Brittany S.

"Great CS platform for SaaS businesses"

Winnie I.

On TrustRadius, ChurnZero has the Highest “TR Score”

"ChurnZero is a One-Stop-Shop"

Jordan C.

"ChurnZero a NEED for any Saas Company"

Pedro V.

"ChurnZero helps keep customers!"

Javier L.

Customer Success Everywhere 

With a suite of best-in-class tools, ChurnZero’s Customer Success platform enables a more proactive approach to Account Management. Whether monitoring customer health, automating routine tasks or expanding current accounts, ChurnZero gives every employee, everywhere an opportunity to optimize the customer experience.

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ChurnZero Integrations 

We know your customer insights come from many places and your workflow extends across many systems. That’s why ChurnZero has native integrations with some of the most popular CRM, communication and analytics platforms, with new integrations added constantly. ChurnZero is ready to make sense of your existing data.

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G2 Momentum Leader 

ChurnZero has been highlighted as a G2 Momentum Leader for Fall 2019. Want to learn how ChurnZero customers improve their CS Teams with the best-rated Customer Success platform? Request your demo today.

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Trusted By Customer Success Teams


The Future CCO: Advice For Those On The Path To The Chief Customer Officer eBook

We reached out to industry leaders to get their advice on what it takes to become a Chief Customer Officer, to help guide you on your career path.  Download this eBook to see what it takes to become a future CCO. 

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New to Customer Success Automation? 15 Ideas to Get Started eBook

Customer Success teams contend with a long customer lifecycle: from on-boarding to engagement to renewal to advocacy. Customer Success automation has arrived and it automates processes and tasks that otherwise would be completed manually.

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Top 10 Signs It’s Time to Invest in Customer Success Technology eBook

Customer Success technology can help you fight churn, expand your current accounts, increase product adoption and optimize the overall customer experience. Download this eBook to explore 10 signs you may want to consider investing in Customer Success technology.  

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How to Fight the Churn Monsters

If you’re responsible for Customer Success at your subscription model company, you likely have monsters in your closet. These churn monsters can take big bites out of your customer base. Even superior products and smart growth strategies can fall victim. In this playbook, we highlight the monsters that cause customer churn and how customer-facing employees can fight back.