All of your customers, from freemium and trial accounts, to enterprise Fortune 500 customers, need some good old-fashioned TLC. But the amount of time and effort you spend, the channel you communicate through, and the Customer Success strategy you leverage when engaging with your customers should differ for your minnows and your whales.
Join our 20-minute webinar on how you can utilize ChurnZero to proactively engage with your customers through high touch and low touch plays.