WalkThroughs

Don’t let customers get lost in your product. Lead them straight to value with guided tours.

WalkThroughs are multi-step guides that walk your customers through specific steps within your application. Use WalkThroughs to introduce new customers to your app, highlight new features, or simply display content to the right person at the ideal time.

Because ChurnZero is integrated with the systems that contain your customer data, it has a very deep understanding of your users’ behavior and engagement. This makes WalkThroughs smarter and more targeted – and therefore more relevant to your customers.

WalkThroughs allow you to directly engage and support the users in your application. You can track interaction within the guides to measure their effectiveness as well as create continued automation following the Walkthrough steps to further your customer engagement.