SlackBot

Look up customer information on the go through Slack

ChurnZero’s SlackBot allows teams throughout your organization to quickly look up customer information and insights through Slack, whether you’re in the office or on the go. With SlackBot, you can enter a variety of commands directly in Slack, and the SlackBot will immediately return the best results based on your entry. You can search for information on customers, users, and segments.

For example, using a short command, you can look up an account and find their status, renewal date, contract amount, and ChurnScore directly through SlackBot. You’ll also have the option to dive deeper and view more details by clicking “Show me more!”

You can find ChurnZero on the Slack App Directory by visiting https://slack.com/apps.