Secrets to Scaling Your Customer Success Function

How do you maintain consistency, efficiency, and excellence in the face of burgeoning business complexity? That’s what all SaaS businesses forced to scale must figure out, fast. Join us for a peer-led panel featuring CS leaders from Levelset, Bloomfire, CallRail, and Secure Code Warrior to discuss:

•Advice on building your team from the ground up
•Tips on recruiting and hiring for the emerging field of Customer Success
•Signs it’s time to hire for Customer Success Operations

Featured panelists include Samantha Schneider (VP of Client Success at Bloomfire), Matt Seller (Director of Customer Success at CallRail), Lucy Law, (CS Operations at Secure Code Warrior), and Antoinette Abboud (Director of Customer Success at Levelset.)