Drive Renewals and Identify Expansion Opportunities

Customer retention and account expansion are essential in driving growth. Arm yourself with the right insights to accurately forecast renewals and identify accounts with upsell and cross-sell opportunities.

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POWER YOUR GROWTH ENGINE

Easily Identify Expansion Opportunities

Monitoring adoption trends is key to driving account expansion. Our robust reporting enables your team to easily identify which accounts are ready for upsell or cross-sell opportunities.

Increase Customer Upsell Conversions

Keep your customers informed with targeted in-app messages alerting them of new product add-ons. You can also easily guide your free trial users to paying customers using WalkThroughs.

Automate Customer Renewal Activities

Automate tasks and communications around renewals using Plays, so your customers enjoy high-touch service without your Customer Success Managers having to do any of the legwork.

Systematically Track Upcoming Renewals

With the ChurnZero Command Center, you can easily see in a comprehensive calendar view your scheduled customer renewal. Use ChurnScores to calculate your customer’s likelihood to renew.

Easily Identify Expansion Opportunities

Monitoring adoption trends is key to driving account expansion. Our robust reporting enables your team to easily identify which accounts are ready for upsell or cross-sell opportunities.

Increase Customer Upsell Conversions

Keep your customers informed with targeted in-app messages alerting them of new product add-ons. You can also easily guide your free trial users to paying customers using WalkThroughs.

Automate Customer Renewal Activities

Automate tasks and communications around renewals using Plays, so your customers enjoy high-touch service without your Customer Success Managers having to do any of the legwork.

Systematically Track Upcoming Renewals

With the ChurnZero Command Center, you can easily see in a comprehensive calendar view your scheduled customer renewal. Use ChurnScores to calculate your customer’s likelihood to renew.

Easily Identify Expansion Opportunities

Monitoring adoption trends is key to driving account expansion. Our robust reporting enables your team to easily identify which accounts are ready for upsell or cross-sell opportunities.

Increase Customer Upsell Conversions

Keep your customers informed with targeted in-app messages alerting them of new product add-ons. You can also easily guide your free trial users to paying customers using WalkThroughs.

Automate Customer Renewal Activities

Automate tasks and communications around renewals using Plays, so your customers enjoy high-touch service without your Customer Success Managers having to do any of the legwork.

Systematically Track Upcoming Renewals

With the ChurnZero Command Center, you can easily see in a comprehensive calendar view your scheduled customer renewal. Use ChurnScores to calculate your customer’s likelihood to renew.

Make the Most of Renewals and Expansions
ChurnZero arms Customer Success and Account Management teams with the right insights to accurately forecast renewals and identify accounts with upsell and cross-sell opportunities.

SEE IT IN ACTION

See how ChurnZero’s Customer Success platform can help you better understand your customers while driving renewal, up-sell and cross-sell opportunities.

What people are saying

ChurnZero is well-suited for any company that wants to take their Customer Success game to the next level. It’s easy to set up, and very intuitive even for people who have not administered software before.”

5
Reanna Dempsey
Director of Customer Success
at Unane

If reducing churn and increasing retention is what you are looking for, this is the tool for you!”

5
Kristine Sours
Director of Client Success
at DonorSearch

ChurnZero is a fantastic solution that allows teams to better forecast churn, but more importantly, give your team the ability to better automate and manage a client book more efficiently.”

5
Marcus Torres
Senior Client Success Manager
at Bloomfire

Intuitive solutions for Customer Success teams
Find the intersection of automation and custom communication with ChurnZero. Your SaaS customers will feel cared for, and your team will be saved from the burden of repeating routine tasks and communications during onboarding.

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