Drive Renewals and Identify Expansion Opportunities

Customer retention and account expansion are essential in driving growth. Arm yourself with the right insights to accurately forecast renewals and identify accounts with upsell and cross-sell opportunities.

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POWER YOUR GROWTH ENGINE

Easily Identify Expansion Opportunities
Monitoring adoption trends is key to driving account expansion. Our robust reporting enables your team to easily identify which accounts are ready for upsell or cross-sell opportunities.

Increase Customer Upsell Conversions
Keep your customers informed with targeted in-app messages alerting them of new product add-ons. You can also easily guide your free trial users to paying customers using WalkThroughs.

Automate Customer Renewal Activities
Automate tasks and communications around renewals using Plays, so your customers enjoy high-touch service without your Customer Success Managers having to do any of the legwork.

Systematically Track Upcoming Renewals
With the ChurnZero Command Center, you can easily see in a comprehensive calendar view your scheduled customer renewal. Use ChurnScores to calculate your customer’s likelihood to renew.

Make the Most of Renewals and Expansions
ChurnZero arms Customer Success and Account Management teams with the right insights to accurately forecast renewals and identify accounts with upsell and cross-sell opportunities.

SEE IT IN ACTION

See how ChurnZero’s Customer Success platform can help you better understand your customers while driving renewal, up-sell and cross-sell opportunities.

What people are saying

“If you are looking for a system to help message your customers and to track their engagement on your platform, this is a perfect tool.”
Joshua Shaw | Customer Success Manager at TeachBoost

“ChurnZero is a fantastic solution that allows teams to better forecast churn, but more importantly, give your team the ability to better automate and manage a client book more efficiently.”
- Marcus Torres | Senior Client Success Manager at Bloomfire

“ChurnZero is well-suited for any company that wants to take their Customer Success game to the next level. It's easy to set up, and very intuitive even for people who have not administered software before.”
- Reanna Dempsey | Director of Customer Success at Unane

“I love using ChurnZero. It makes keeping track of the health of customer accounts a breeze!”
- Wayne Bolen | Customer Success Manager at Vyopta

Intuitive solutions for Customer Success teams
Find the intersection of automation and custom communication with ChurnZero. Your SaaS customers will feel cared for, and your team will be saved from the burden of repeating routine tasks and communications during onboarding.