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ESTABLISH THE GROUNDWORK TO JUMPSTART SUCCESS

Focus on customer retention and churn prevention immediately with a smooth and efficient onboarding process. You and your customers will be set up for success.

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MAKE EVERY INTERACTION COUNT

Track The Onboarding Journey
View the status of important SaaS onboarding milestones. Provide clear timelines and progress tracking for system requirements, implementation, configuration and training.

Proactively Manage Tasks
Automate task creation and assignment based on key data points and milestones to keep the customer moving forward in their SaaS onboarding journey.  

Stay Informed on Progress
Know when to step in. Trigger congratulatory messages or reminders that help customers know when they’re achieving milestones or falling behind.

Automate Client Relationships
Proactively engage SaaS customers with the ideal content at the right time in each stage of the onboarding process with automated emails and In-App messages.

Proactively avoid SaaS customer churn
ChurnZero’s Customer Success platform can help you make the most of initial interactions between your customer, your product, and your Customer Success team. You’ll immediately gain a deeper understanding of your customers and their challenges so you can provide the right interaction and solution.

Proactively avoid SaaS customer churn
ChurnZero’s Customer Success platform can help you make the most of initial interactions between your customer, your product, and your Customer Success team. You’ll immediately gain a deeper understanding of your customers and their challenges so you can provide the right interaction and solution.

SEE IT IN ACTION

See how ChurnZero’s Customer Success platform can help you better understand your customers and improve their onboarding experience

What people are saying

Intuitive solutions for Customer Success teams
Find the intersection of automation and custom communication with ChurnZero. Your SaaS customers will feel cared for, and your team will be saved from the burden of repeating routine tasks and communications during onboarding.

Our Credentials

Highest Rated

in the Customer Success category

Ranked #1

in Customer Success platforms

Overall Winner

in SaaS Platform category