Be there for your customer when it matters, and get alerted the moment an important customer event happens.
Inform your team when high-priority customer situations arise with real-time notifications. Understand customer behavior as it occurs and keep on top of critical customer actions.
Customize alerts to choose when, how, and why you are notified. They can be triggered by multiple conditions. For example, when an event occurs or when a customer enters a new segment. Notifications are delivered through a variety of channels, including ChurnZero, email, Slack, and text message.
With Alerts, you will have the information you need to stay informed and proactively engage customers at the ideal time.