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DRIVE MEANINGFUL USER ADOPTION

Accelerate onboarding and work to help your customers get the most out of the features and functionality available to them. ChurnZero’s award-winning Customer Success platform helps accelerate onboarding and improve your customer’s user experience, so your clients can adopt your products immediately and seamlessly into their day-to-day operations.

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SHOW YOUR CUSTOMERS
THE FULL POTENTIAL

Track Usage and Behavior
Get an inside look at how your customers are using—and not using—your products by tracking logins, time spent in app, and more valuable insights.

Instant Communication
Connect with your customers on a deeper level with targeted In-App messaging. You’ll reach them when they’re the most engaged—when they’re using your product.  

Comprehensive WalkThroughs
Guide your customers through new or unused features with multi-step WalkThroughs that track their interactions.

Customer Health Scores
Gauge adoption on an account level with customer health scores, combining relevant data points for a full customer view.

Higher Engagement Rates Mean Higher Retention Rates
Customer onboarding isn’t the end of your interactions with customers. By understanding their specific needs and usage insights, you can improve engagement and adoption rates of the most impactful features.

Higher Engagement Rates Mean Higher Retention Rates
Customer onboarding isn’t the end of your interactions with customers. By understanding their specific needs and usage insights, you can improve engagement and adoption rates of the most impactful features.

Explore ChurnZero Features For Yourself

See how the ChurnZero Customer Success platform can help you better understand your customers’ product usage and needs to improve their overall experience.

What people are saying

Put your products on a pedestal
Your success depends on your customers’ success with your products and solutions. ChurnZero’s Customer Success Software platform is easy to set up and simple to navigate, so you can focus on improving the health of your company.

Our Credentials

Highest Rated

in the Customer Success category

Ranked #1

in Customer Success platforms

Overall Winner

in SaaS Platform category