ChurnZero helps growing SaaS companies fight customer churn. The ChurnZero real-time customer success platform helps businesses understand how their customers use their product, assesses their health and likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Mark Heys is the Co-founder and CTO of ChurnZero, which helps subscription businesses fight churn with a real-time customer success platform. Before ChurnZero, Mark was the CTO of Vocus (now Cision) and led development of leading products such as Vocus, PRWeb, and iContact.
You Mon Tsang is the Co-founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time customer success platform. Before ChurnZero, You Mon was the CMO of Vocus (now Cision) and CEO of the its marketing automation business unit, OutMarket. You Mon is a serial entrepreneur, having found four software companies, including ChurnZero, Biz360 and Engine140.
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