Forbes – Why NRR (Net Revenue Retention) Is The One Metric To Rule Them All For SaaS

Subscribe to the newsletter

9 Customer Success operations questions answered by experts

What does CS operations do that a CS team doesn't do already? It’s a common question among leaders, executives, and CS professionals. Like many specialized roles, the boundaries of CS ops aren’t always black and white. Get comfortable embracing this gray space,...

Q&A recap | 2022 SaaS retention benchmarks

2022 continues to be a grave reminder that change is constant. With the “great resignation,” fluctuations of the public and private markets, and the omnipresent pandemic, we find ourselves continuously, and quickly, adapting to the shifting landscape. What does this...

ChurnZero appoints Allison Tiscornia as chief customer officer, promotes Abby Hammer to chief product officer

C-level appointments will accelerate customer-centric innovation and partnership from the top down as ChurnZero scales. WASHINGTON, June 23, 2022 /PRNewswire/: ChurnZero, a leading Customer Success company, has hired seasoned technology professional Allison Tiscornia...

Forbes – Why NRR (Net Revenue Retention) Is The One Metric To Rule Them All For SaaS

9 Customer Success operations questions answered by experts

Q&A recap | 2022 SaaS retention benchmarks

ChurnZero appoints Allison Tiscornia as chief customer officer, promotes Abby Hammer to chief product officer

Get a Live Demo

See how ChurnZero can help you Fight Churn

Featured Resources

Top 10 Signs It’s Time to Invest in Customer Success Technology eBook

How to Sell Customer Success Software to the C-Suite