ChurnZero Product Editions Growth & Professional Edition

ChurnZero’s Growth Edition is designed for smaller teams and startups. Growth offers a Customer Success solution that is easier to buy, while still being full-featured. Growth includes the majority of ChurnZero’s core functionality – see below for a full list.

GROWTHPROFESSIONAL
GENERAL
Max of Users3 included; 3 maxNo max
Accounts Permitted1,200 max; No overages400/user; $1/account overages
Product Usage History1 Year HistoryUnlimited History
FEATURES
Parent/Child Accounts
Account + Contact Profiles
Segmentation
Real-Time Alerts
Journeys
External Journey Sharing
Playbooks
(No In-App)
JavaScript/DevLess for Implementation
In-App Announcements
In-App WalkThroughsCan add
Surveys
(NPS only; No In-App)
ChurnScores
REPORTING
Command Center
My Dashboard
Daily Digest
Account Growth Report
Cohort Reporting
Events Dashboard
Live Exports
(Email Only)
PLATFORM ACCESS + SECURITY
SSO
Multi-Factor Authentication
User Permission Groups
Account Roles & Assignments
INTEGRATIONS
CRM
(Accounts, Contacts, Tasks Only)(Full)
Inbox Integration
(1 Year History)(Full History)
Calendar Integration
Usage Integration
Add-On Integrations
(Limit of 1)(Unlimited)
Manual Imports
ADD-ONS
Slack ChatBotNot availableCan add
ChurnZero for Zendesk SupportNot availableCan add
WalkThroughsNot availableCan add
Salesforce DashboardNot availableCan add
SUPPORT + COMMUNITY
Dedicated Implementation Specialist
Dedicated CSM
Knowledge Base
Admin Academy
Email Support