Fight customer churn by understanding how people experience every touchpoint of your product and service. Happier customers means higher retention rates with ChurnZero.
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UNDERSTAND THE FULL CUSTOMER LIFECYCLE
Customer Insights View data from multiple sources to create a holistic view of the customer and address needs in real time.
Onboarding Establish the groundwork for success with progress tracking and automated tasks and alerts.
Product Adoption Understand usage behavior and help customers get the most value out of features and functionality.
Renewal/Expansion Intentionally track upcoming renewals and use leading indicators to accurately identify opportunities or risks.
See the big picture in a comprehensive view Thriving customer relationships depend on constant engagement between companies and their customers. Manage to-do’s, messages and view customer data in a single comprehensive view. Relevant customer insights are now at the forefront of your day.
See the big picture in a comprehensive view Thriving customer relationships depend on constant engagement between companies and their customers. Manage to-do’s, messages and view customer data in a single comprehensive view. Relevant customer insights are now at the forefront of your day.
SEE IT IN ACTION
See how the ChurnZero Customer Success platform can help your business retain customers, expand current accounts, increase product software adoption, and optimize the customer experience.
“If reducing churn and increasing retention is what you are looking for, this is the tool for you!”
- Kristin Sours | Director of Client Success at DonorSearch
“ChurnZero is a fantastic solution that allows teams to better forecast churn, but more importantly, give your team the ability to better automate and manage a client book more efficiently.”
- Marcus Torres | Senior Client Success Manager at Bloomfire
“ChurnZero is well-suited for any company that wants to take their Customer Success game to the next level. It's easy to set up, and very intuitive even for people who have not administered software before.”
- Reanna Dempsey | Director of Customer Success at Unane
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Intuitive solutions for Customer Success teams ChurnZero’s Customer Success Software platform is easy to set up and simple to navigate, so you can focus on improving the health of your company, not learning new software.