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IMPROVE INSIGHT AND EFFECTIVENESS

Keep a constant pulse on your client base at every touchpoint. Increased visibility and insight means more impactful Customer Success teams with ChurnZero.

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YOUR CUSTOMERS

Command Center
Create a holistic view of the customer with data from multiple sources, helping you monitor all stages of customer health.

Customer Health Scores
Anticipate changes in a customer’s overall health with customizable factors that help you know when to engage. 

Customer Segmentation
Create tailored, timely messages that speak to the needs of your unique customer personas.

Real-Time Alerts
Get real-time notifications when important situations happen with customers. Empower your team to respond at the ideal time.

Customer Journeys
Manage your customers through key phases of their customer lifecycle. Journeys are fully customizable by your team for maximum impact. 

Plays & Automation
Automates unique tasks and communications for customers. Rest assured that every engagement is prompt and personalized no matter the time.

Embrace every available customer insight
Improving user experience begins with customized customer journeys, collecting the right insights, synthesizing it in meaningful ways to connect with customers on a personal level. Turn data and insights into actionable interactions.

Embrace every available customer insight
Improving user experience begins with customized customer journeys, collecting the right insights, synthesizing it in meaningful ways to connect with customers on a personal level. Turn data and insights into actionable interactions.

Explore ChurnZero Features For Yourself

See how ChurnZero’s Customer Success platform can help you better understand your customers and improve their experience with your products.

What people are saying

Constant Communication
Nurturing customers is a 24/7 job, but very few companies have the bandwidth needed to handle that enormous task. You’ll get the support you need with ChurnZero’s around-the-clock automation feature, which sends out individualized tasks to customers based on how they engage with your products. Your customers will feel empowered, and you’ll be able to focus on scaling your business.

Our Credentials

Highest Rated

in the Customer Success category

Ranked #1

in Customer Success platforms

Overall Winner

in SaaS Platform category