Look up customer information on the go through Slack or Microsoft Teams
ChurnZero allows teams throughout your organization to quickly look up customer information and insights through Slack or Microsoft Teams, whether you’re in the office or on the go. With the ChurnZero ChatBot, you can enter a variety of commands directly in Slack or Microsoft Teams, and the bot will immediately return the best results based on your entry. You can search for information on customers, users, and segments.
For example, using a short command, you can look up an account and find their status, renewal date, contract amount, and ChurnScore directly through Slack or Microsoft Teams. You’ll also have the option to dive deeper and view more details by clicking “Show me more!”