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how to deal with an angry customer

5 Tips For Dealing with An Angry Customer (The Right Way!)

It’s any customer-facing team’s worst nightmare – an angry customer. No matter the business, a frustrated customer creates a difficult situation for your team. Are you wondering how to transform a shaky customer encounter into positive resolution? Read on to learn 5 tips that will help you manage an angry customer and recover from difficult interactions. 

customer success five steps to engaging executives

5 Steps to Engaging Executives

This is a guest blog post by Kristen Hayer, Founder & CEO of The Success League.  Ever been blindsided by churn? You have a fantastic