Dec 22, 2017

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[Videos] Q&A With Customer Success Leaders

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We recently had the chance to get some of our customers (A.K.A. Customer Success Leaders) together for a CS forum, and we took the opportunity to ask them their advice on some various industry questions.

We’d like to share their insights with you. Check out these video clips to see what tips they have found to be helpful within their organizations.

Conducting Effective 1:1’s with Your Customer Success Team

Re-Engaging Customer’s Who’s Usage Has Slipped

Recruiting and Building out a Strong Customer Success Team

Creating and Working with Customer Segmentation 

Stay tuned for more Q&A videos with Customer Success Leaders!

Customer Success Around the Web

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Customer Success leader spotlight: Mary Poppen, involve.ai

Welcome back to our Customer Success leader spotlight series, where we get candid with the leaders behind today’s most customer-centric organizations about their career stories, takes on the industry, and lessons learned along the way.   Get to know involve.ai Chief...