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The customer success blog with ideas and inspiration on retaining your customers!

Five things Customer Success professionals want in their next position

Five things Customer Success professionals want in their next position

Supercharge your success with ChurnZero’s new Customer Success AI™

Supercharge your success with ChurnZero’s new Customer Success AI™

Five hiring trends for Customer Success professionals to know in 2023

Five hiring trends for Customer Success professionals to know in 2023

How to show that sales is not the only path to revenue growth

How to show that sales is not the only path to revenue growth

Beyond ICP: Why Customer Success needs to stress ideal customer behaviors to increase user adoption with Jason Whitehead

Beyond ICP: Why Customer Success needs to stress ideal customer behaviors to increase user adoption with Jason Whitehead

‘Survey says’: Customer intelligence counts

‘Survey says’: Customer intelligence counts

Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia

The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia

Three lessons I’ve learned building a Customer Success team from different backgrounds

Three lessons I’ve learned building a Customer Success team from different backgrounds