Apr 22, 2020

2 min

ChurnZero Earns a 2020 Top Rated Award From TrustRadius


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TrustRadius Top Rated

ChurnZero has been recognized as a leader among Customer Success software providers.

We are proud to announce that TrustRadius has recognized ChurnZero with a 2020 Top Rated Award.

With a trScore of 9.1 out of 10 (highest in the Customer Success category) and over 89 verified reviews, ChurnZero is recognized by the TrustRadius community as a valuable player in the Customer Success software category.

“Buyers have a wide range of Customer Success Software options from which to choose,” said Megan Headley, VP of Research at TrustRadius. “ChurnZero earned a Top Rated award based directly on feedback from their customers. Reviewers on TrustRadius value ChurnZero’s onboarding capabilities, customer health tracking tools, and flexible integrations with other applications.”

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown on the methodology and scoring that TrustRadius uses to determine TopRated winners.

Hear from verified users on how much they value ChurnZero here.

At ChurnZero we’re proud to create products that inspire such gracious feedback in our user community. Thank you for supporting our work, and for sharing your feedback on TrustRadius.

Are you a ChurnZero customer and looking to share your own feedback? Please leave a review here.


About ChurnZero:
ChurnZero helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is headquartered in Washington, D.C. and is backed by leading angles and venture capital firms such as Baird Capital, Grotech Ventures and Middleland Capital.


About TrustRadius:
TrustRadius is the customer voice and insights platform that helps tech buyers make great decisions, and helps technology vendors acquire and retain great customers. Each month, over half a million B2B technology buyers use over 222,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Next Coast Ventures, Mayfield Fund, and LiveOak Venture Partners.




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