5 of the Best Customer Success Infographics

As we are always on the lookout for new and interesting Customer Success resources, we thought we’d do a roundup of our favorite Customer Success infographics. 

Check them out to learn and get inspired by these visual resources.

1). Why Customer Success Matters

Topic: Learn about the importance of implementing a Customer Success program. 
Author: HubSpot
Snapshot: 

(Click here to view full image.)

2.) The Essential Guide to Quarterly Business Reviews

Topic: Check out these 12 tips to see how Customer Success Managers can have successful quarterly business reviews (QBRs) with their customers. 
Author: CSM Practice
Snapshot: 

(Click here to view the full image.)

3.) How to Have More Strategic Customer Conversations

Topic: Tips for asking your customers the right questions and listening between the lines to drive more strategic customer conversations. 
Author: ChurnZero and Chief Listening Officers
Snapshot: 

(Click here to view the full image.)

4.) 6 Metrics for Measuring Customer Success In Your Business

Topic: The six essential metrics you should be measuring for unparalleled insight into your Customer Success efforts. 
Author: Acquire
Snapshot: 

(Click here to view the full image.)

5.) The Four Stages of Digital Customer Success Maturity

Topic: The four focus areas for optimizing automation to enhance your ability to communicate with customers. 
Author: ESG
Snapshot: 

(Click here to view the full image.)

Customer Success Around the Web

• How to Lead a Team Through Adversity– Learn some important tactics Customer Success leaders should use use with their teams today. 
• Guiding SaaS Customers To Be More Autonomous– Discover why its important to to help give your customers more autonomy. 
• How to Implement Proactive Customer Service (& Why You Should)–  Find out what proactive support really is and how to implement the practice in your own business. 

Fighting Churn is a newsletter of inspiration, ideas and news on customer success, churn, renewal and other stuff and is curated by ChurnZero