The blog from Customer Success provider ChurnZero with ideas and inspiration on retaining your customers.
Better get started on your 2016 now! The good news about subscription businesses? Much of your revenue is going to come back! The downside? Growth
Is Customer Success Management the NEXT BIG THING? Bob Thompson of CustomerThink is grappling with the evolution of Customer Success. Yeah, I get it. Sometimes
“Platform leakage” really hurt Homejoy Homejoy, which offered on-demand home services (think Uber for house cleaning!), shut down recently. And while there were a bunch of reasons