Fighting Churn

The blog from Customer Success provider ChurnZero with ideas and inspiration on retaining your customers.

Churn Rates! And More Math

Four benchmarks of churn rates (spoiler: all over the map) Clement Vouillon tackles four benchmarks around churn rates from SAAS companies. Given there are companies

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Music, Cars and Apps

Growing a company, phase by phase This is entertaining summary of MindMeister’s growth from nothing to 4M users. There’s the accidental deletion of the customer

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Math, money and more…

Are you a mobile app builder wondering about retention metrics? With some many apps in the various app stores and the number of different ways

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From 16 to 5 to 1!

For investment advisers: look beyond performance to retain The stock market last week, oh my. The good news for advisers is that you can focus on customer

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