by Cori Pearce | Jun 15, 2021 | Retention
This is a guest blog post by Jeff Galowich, CEO of Blue Horizon Software. In a world seemingly obsessed with hyper-growth, this may sound like heresy, but when evaluating a B2B software-as-a-service (SaaS) company, the most important metric we look at is retention....
by Cori Pearce | Jun 10, 2021 | Awards, Company News, Industry News/Trends, Press Release
Celebrating the 35th class of unstoppable entrepreneurs who transform Mid-Atlantic and beyond. Ernst & Young LLP (EY US) today announced that Founder and CEO, You Mon Tsang of ChurnZero was named an Entrepreneur Of The Year® 2021 Mid-Atlantic Award finalist....
by Cori Pearce | Jun 8, 2021 | Q&A
ChurnZero’s employee spotlight series highlights the person behind the professional, digging deep and discovering what drives our team members. This spotlight features, Morgan Carson, Manager of Implementation at ChurnZero Morgan is responsible for...
by Cori Pearce | Jun 4, 2021 | Engagement, Retention
Renewals require time-critical engagements that need to be planned, prepped, and set into motion long before a customer’s renewal date. But orchestrating and staying on top of renewal outreach can easily become overwhelming without repeatable or automated...
![[Q&A] B2B SaaS Benchmarks: How Does Your Company Compare to +1,500 of Its Peers?](https://44aqyd1gir1l3zgqxe1m5r43-wpengine.netdna-ssl.com/wp-content/uploads/2021/06/SaaS-benchmarks.jpg)
by Cori Pearce | Jun 2, 2021 | Engagement
During 2020, we saw several major events cause businesses to adapt to new conditions and adopt additional capabilities to not only defend against economic pressures but also to take advantage of opportunities. How does your company stack up to its peers in this...
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