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ChurnZero Earns a 2021 Top Rated Award From TrustRadius

ChurnZero Earns a 2021 Top Rated Award From TrustRadius

by Cori Pearce | Mar 31, 2021 | Industry News/Trends

ChurnZero has been recognized as a leader among Customer Success Software. ChurnZero, a real-time Customer Success platform, today announced that TrustRadius has recognized them with a 2021 Top Rated Award. With a trScore of 8.2 out of 10 and over 107 verified...
5 of the Best Customer Success Infographics

5 of the Best Customer Success Infographics

by Cori Pearce | Mar 30, 2021 | Customer Success Strategy

As we are always on the lookout for new and interesting Customer Success resources, we thought we’d do a roundup of our favorite Customer Success infographics.  Check them out to learn and get inspired by these visual resources.   1). Why Customer...
How to Prepare for Customer Success Software Implementation

How to Prepare for Customer Success Software Implementation

by Morgan Carson | Mar 26, 2021 | Onboarding, Technology

Implementation doesn’t have to be a dread-inducing undertaking that makes you contemplate if it’s even worth purchasing a new tool or switching platforms. We’ve all experienced or have heard secondhand of a software implementation gone wrong –...
5 Reasons Why Holding Your Customers Hand Early On Can Be Beneficial For SaaS

5 Reasons Why Holding Your Customers Hand Early On Can Be Beneficial For SaaS

by Cori Pearce | Mar 23, 2021 | Onboarding

This is a guest blog post by Howie Bick the founder of The Analyst Handbook. Whenever a new SaaS product is introduced to a company, there are often lots of difficulties, obstacles, and learning that’s needed to get them acclimated to the product, how to use the...
Top 3 SaaStr Build Sessions to Watch On-Demand for Customer Success

Top 3 SaaStr Build Sessions to Watch On-Demand for Customer Success

by Cori Pearce | Mar 16, 2021 | Industry News/Trends

Last week SaaStr hosted their SaaStr Build event where they had 20,000+ virtual attendees and 20+ top VCs come together for two days to teach you everything you need to know to grow your revenue, scale up your team and close deals faster.  The two-days were...
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