Meet Naomi, she’s not an actress but a real CSM!

Meet Naomi, she’s not an actress but a real CSM!

Naomi may be famous for reengaging our churn monster “Disengaged Dave” in ChurnZero’s latest video, but before her acting debut, she was ChurnZero’s 18th employee and our very first Customer Success Team Lead. Last week, we chatted with Naomi...
Churn Monster: Black Swan

Churn Monster: Black Swan

As we are all working from home, social distancing, and seeing once-crowded streets now nearly empty, it doesn’t take much to see that the world has drastically changed in just a few weeks due to the COVID-19 pandemic. There are a lot of unknowns and one of them...