by Cori Pearce | Aug 30, 2019 | Industry News/Trends
Yesterday, ChurnZero had the opportunity to attend and sponsor a brand new SaaStr event called – SaaStr Scale. It was a 1-day turbo-charged event in San Francisco with the best-of-the-best in Sales, Marketing, and Customer Success. The programing was packed with...
by Alex Weihmann | Aug 29, 2019 | Success Story
Inflow Communications is one of the nation’s top Unified Communications and Contact Center providers. As a pioneer in contact center and customer experience technologies, Inflow Communications provides training and consulting to hundreds of customers around...
by Cori Pearce | Aug 23, 2019 | Company News
Out of 13 solution providers included in G2’s Summer 2019 Momentum Report for Customer Success Software, ChurnZero has received the highest Momentum Score, based on execptional customer satisfaction and market growth, reinforcing ChurnZero’s position as...
by Cori Pearce | Aug 23, 2019 | Q&A, Team Strategy
Much like the evolution within the Sales team and the creation of “Sales Ops”, Customer Success is on a similar trajectory. It is becoming vitally important to drive successful outcomes for your customers (i.e. Customer Success) and it is even more...
by Alex Weihmann | Aug 16, 2019 | Team Strategy
As a member of the ChurnZero team, I’m lucky enough to work only a few desks away from our Customer Success Managers (CSMs). Summer vacation mode is in full swing, and many of my colleagues have planned trips to destinations near and far. It’s...
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