How Best to Create a B2B Customer Survey

How Best to Create a B2B Customer Survey

This is a guest blog post by Gaetano DiNardi from Nextiva.  How Best to Create a B2B Survey You may think when looking for clear feedback from clients in the B2B sphere, it can be simple enough to directly ask for an assessment of the products or services you are...
Churn Monster: Bad Fit

Churn Monster: Bad Fit

This month we are going to take a look at a churn monster that we’ve all experienced but is different than all the rest, for one very specific reason, that we will get into. We’re talking about a bad fit customer. A bad fit customer is a customer who is...
Is Your Customer Segmentation Too Basic?

Is Your Customer Segmentation Too Basic?

This is a guest blog post by Jay Nathan, Founder at Customer Imperative.  Most B2B SaaS companies know that not all customers are the same. The concept of segmenting customers, and building an account coverage model based on these segments, is not a new...
Join ChurnZero as a Sales Engineer

Join ChurnZero as a Sales Engineer

Job Opening: Sales Engineer Our fast-growing startup is looking for a skilled, self-motivated problem solver to join our team as a Sales Engineer. As a Sales Engineer, you are the technical expert during the sales process. You will work...