Customer Success Themed Grammy Playlist

Customer Success Themed Grammy Playlist

In honor of the 60th Annual Grammy Awards that are airing this Sunday, we decided to pick some of the songs from the nominations and create a Customer Success playlist to power you through your day. Enjoy! Julia Michaels – Issues (nominated for song of the year)...
Customer Success Metrics That Matter

Customer Success Metrics That Matter

The following is a guest post by Customer Success Consultant, Brooke Goodbary. As Customer Success teams we’re constantly striving to help our customers achieve their goals and objectives- but how do we know if our efforts are having the desired effect? Are...