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CHURNZERO POWERS
ENTERPRISE CS TEAMS

Fight churn by understanding how customers experience every touchpoint of your product and service. Happier customers means higher retention rates with ChurnZero.

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UNDERSTAND THE FULL
CUSTOMER LIFECYCLE

Advanced Insights
View customer data from multiple sources to create a holistic view of the customer. Leverage Custom Dashboards and our REST API to unlock deeper and more powerful reporting – a must for mature or rapidly growing CS teams.

Onboarding
Establish the groundwork for success with progress tracking and automated tasks and alerts.  Automate common onboarding tasks using Plays. Stay up to date on onboarding progress with Real Time Alerts and ChurnZero’s SlackBot.

Product Adoption
Help customers get the most value out of your product. Harness In-App Messaging to reach users inside your product. Craft WalkThroughs, guided tours that introduce new customers to your app or highlight new features.

Renewal/Expansion
Intentionally track upcoming renewals and use leading indicators to accurately identify opportunities or risks. Use health scoring, known as ChurnScores, to calculate the likelihood that your customer is going to renew.

See the big picture in a comprehensive view
Thriving customer relationships depend on constant engagement between companies and their customers. Manage to-do’s, messages and view customer data in a single comprehensive view. Relevant customer insights are now at the forefront of your day.

See the big picture in a comprehensive view Thriving customer relationships depend on constant engagement between companies and their customers. Manage to-do’s, messages and view customer data in a single comprehensive view. Relevant customer insights are now at the forefront of your day.

SEE IT IN ACTION

See how the ChurnZero Customer Success platform can help your business retain customers, expand current accounts, increase product software adoption, and optimize the customer experience.

What people are saying

Intuitive solutions for Enterprise Customer Success teams
ChurnZero’s Customer Success Software platform is easy to set up and simple to navigate, so you can focus on improving the health of your company, not learning new software.

Our Credentials

Highest Rated

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