Manage the Big Picture of Your Customers with ChurnZero and Teamwork Integrations

ChurnZero is announcing that we are now available in the Teamwork Integrations Marketplace for Teamwork Projects and Teamwork Desk customers to take advantage of our robust integrations.

Teamwork’s mission is to make teams around the world more efficient, organized and happy, and the ChurnZero team couldn’t be more onboard with that pursuit. With the idea of making Customer Success teams freer to focus on what they do best (making customers successful), we’ve partnered with Teamwork to enable companies to do just that.

ChurnZero for Teamwork Projects

Teamwork Projects is project management software that takes care of the details, so you can focus on delivering results.

No matter how many customers you might be dealing with as a Customer Success Manager, it’s important to have a panoramic view of all your work so you can manage multiple projects without losing sight of the finer details.

ChurnZero integrates with Teamwork Projects to map projects and tasks to accounts and contacts in your ChurnZero platform to give you a full view of your customers and all their important project milestones.

Benefits of using the ChurnZero for Teamwork Projects integration include:

• Give your Customer Success team access to track the progress of all your customers’ Projects right inside in your CS platform
• Have the ability to create automated reports including customers’ Projects and the rest of your customer data inside ChurnZero
• Automatically create tasks and trigger alerts for next steps on Projects the Customer Success Manager needs to be aware of

To learn more about how you can not only just deliver work to your clients but deliver great outcomes using the ChurnZero and Teamwork Projects integration check out the documentation here and here.

 

ChurnZero for Teamwork Desk

Teamwork Desk is helpdesk software that lets you put people first to improve your customers’ happiness. One central place to manage communications with transparency and accountability — helping you to deliver unforgettable customer support.

In the Customer Success industry, it’s all about delivering positive customer experiences. With the Teamwork Desk and ChurnZero integration you can see the full picture of all your customer engagements — helping you to deliver the best possible experience at all of your customer touchpoints.

The ChurnZero integration for Teamwork Desk allows you to map your customers’ tickets to account and contacts in your ChurnZero platform.

Benefits of using the ChurnZero for Teamwork Desk integration include:

• Give your Customer Success team to ability see Tickets inside ChurnZero so they are always in the know on all customer issues
• Allow Customer Success Managers to provide a more personalized customer experience by bringing all communications into your CS platform
• Empower your CS team to be your customers’ champion to help move Tickets along with faster resolutions and no crossed wires

To learn more about how you can take the best care of your customers using the ChurnZero and Teamwork Desk integration check out the documentation here and here.

 

Getting Started

To get started with either of these integrations you’ll need a ChurnZero subscription and a Teamwork Projects and/or Teamwork Desk account. To learn more about ChurnZero and get connected, sign up for a live demo today.

 

About Teamwork

At Teamwork, our mission is to make teams efficient, organized and happy. To do this, we want to create an end to end business operating platform that frees people to do their best work. Currently, we have five products in our suite, Teamwork Projects, Teamwork Desk, Teamwork Chat, Teamwork Spaces and Teamwork CRM. What makes us different? We’ve built a beautiful integration between them so that data can flow freely from one product to the next. Gone are the days of multiple tools from different suppliers – we believe this is the way forward. For more information, visit teamwork.com. 

About ChurnZero

ChurnZero helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is headquartered in Arlington, VA and is backed by leading angles and venture capital firms such as Baird Capital, Grotech Ventures and Middleland Capital. For more information, visit churnzero.com.